Program and Facilities Manager

Job Description: Program and Facilities Manager

Reports to: Executive Director

Position Type: Full-time position 10 months out of the year (one month off in winter and another off in summer to be negotiated)


About ONSC:
The Ozark Natural Science Center (ONSC) is a private, non-profit residential environmental education and conference facility located adjacent to the state owned Bear Hollow Natural Area. With 8 miles of hiking trails, lodges, a classroom, and dining hall the center provides quality residential science programming to the surrounding communities and states.  The center’s primary focus is residential field science programs for public and private schools and all revenue obtained in other endeavors goes to support this primary audience. The center’s teaching philosphy is hands-on and experiential where a broader and deeper understanding of the natural environmeot is the oucome of the ONSC experience.


Summary:  Program and Facilities Manager is a part of the senior management team of ONSC and has a primary responsibility for the management of program staff (Teacher/Naturalists or TNs) and facilities staff (caretaker and volunteers) as well as marketing and renting the Center’s facilities. This position requires management and marketing skills. This position is a salaried, exempt position and reports to the Executive Director.

Skills and Attributes:

  • Values and appreciates education, children, nature, and natural sciences.

  • Has both leadership and general management experience and skill sets.

  • Has marketing and facility rental experience.

  • Can energize and engage staff, visitors, volunteers, and communities.

  • Can inspire Teacher Naturalists (TNs) to be creative and provide a fun learning experience for kids, teachers, and parents.

  • Strong communication skills for a wide variety of audiences.

  • Is thrilled about the opportunity to commute to the on-site office which is surrounded by 15,000 acres of pristine Ozark wilderness!

Primary Duties and Responsibilities:


  • Hire, train, manage, schedule, evaluate, and coach to the education staff.

  • Recruit, train, and manage an education volunteer team to help with programming.

  • Maintain, review and supply required personnel information including, time sheets, expense/travel reimbursement forms and training (first-aid/CPR).

  • Deligate TN staff so that their project time is productively used to better the center

  • Manage TN staff to ensure professionalism and quality program delivery.


  • Ensure the safety of students, visitors and staff.

  • Serve as the primary point of contact for participating groups when it goes beyond the Lead Naturalist job description.

  • Develop and coordinate school program schedules with staff and visiting schools.

  • Coordinate and conduct on/off site informational meetings.

  • Develop ONSC Field School programs with the help of supporting TN staff, manage Field School Programs, and advertise programs.

  • Provide on-site staff radio communications for general information, weather reports, and emergencies when needed.

  • Maintain program supplies and materials.

  • Evaluate, develop, and revise program curriculum, field journals, activities and materials as needed so they are aligned with state standards with support of TN staff.


  • Oversee the facilities caretaker and maintain a project list, duties, and a needs list.

  • Advertise and maintain ads for the facility on social media, VRBO, and AirB&B.

  • Communicate with all facility renters.

  • Manage and revise rental contracts, rates, rules, and forms.

  • Manage all communications with prospective renters.

  • Give facility tours and answer phone calls.

  • When needed, help host large rental events.

  • Recruit and manage interns and volunteers who can help host events.


  • Assist Executive Director in the recruitment of schools, groups, and other public relations opportunities.

  • Assist Executive Director to schedule, participate, support, and implement on-site, off-site events, programs, and outreach endeavors.

  • Market the facilities for rentals to the public and outside groups and recruit new clients.

  • Contribute to social media posts and the news letter.


  • Develop new programs and/or citizen science-research for implementation on or off site independently or in collaboration with other staff develop.

  • Collaborate with the team to create a cohesive and safe work culture in which all are able to contribute effectively to the center’s mission.

  • Represent ONSC in the community at large and at public and/or professional meetings.

  • Maintain a creative vision for the future.

  • Other duties as assigned.


Minimum Qualifications:

  • Bachelor’s degree in a related field

  • Experience in nature/science education or outdoor recreation.

  • Experience with nonprofits

  • Experience in rentals or sales

  • Effective communicator (both written and verbal) with public speaking experience

  • Proficient in Microsoft Office- Word, Powerpoint, Excel.

  • Minimum of 2 years experience managing staff.


Preferred Qualifications

  • Master’s degree in organizational management, hospitality, marketing, education, ecology or other natural science discipline, or management of non-profit organziations.

  • Proven track record of growing client/school base.

  • Experience in non-profit staff management.

  • Experience in nonprofit rentals and/or related sales.

  • Experience teaching science or nature programming/interacting with schools.

  • Ability to take existing ideas and programs and add creative new solutions.

  • Digital/social media proficiency.

  • Marketing and advertising.

Salary - 28k-38k a year depending on qualifications (with month long winter and summer breaks during the off-season)

  • Paid Time Off and Holidays

  • Supervision, evaluation, and professional development opportunities


Application Procedure:

Submit a cover letter, resume, and 3 references to Roslyn Imrie at


Application deadline: Tuesday January 22nd


The Ozark Natural Science Center is an equal opportunity employer.


The Ozark Natural Science Center is a nonprofit, 501(c)(3) residential field science education center located in Northwest Arkansas.

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1905 Madison 1305
Huntsville, AR  72740